Returns & Exchanges
At Mavi, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unworn and unwashed items with original tags attached within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in the original packaging if possible, ensuring all original tags and labels are still attached to the garments.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized shipping location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing