Frequently Asked Questions
Everything you need to know about your Mavi experience.
How do I find my perfect fit in Mavi denim?
We offer a comprehensive size guide on each product page. Our denim ranges from skinny to relaxed fits, and we recommend checking the specific fabric composition as high-stretch items may require sizing down.
What is your return policy for online orders?
We accept returns of unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that final sale items are not eligible for return or exchange.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's progress.
Do you offer international shipping?
Currently, we ship to select countries. Please use the region selector on our website to see if we deliver to your location and to view applicable shipping rates and duties.
How should I care for my jeans to ensure they last?
To preserve the color and elasticity of your denim, we recommend washing your jeans inside out in cold water and hanging them to air dry. Avoid using bleach or tumble drying on high heat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna or Afterpay in supported regions.